How does the 30-day swap and return work?

If “nu” is not for you – no worries. You can return or exchange your phone within 30 days of purchase. We’ll even pay for the return shipping!  ​

Here are our conditions for returns:​

• The phone must be returned in its original packaging, with all original accessories, and must be in its original, undamaged condition. ​
• The phone can have no signs of wear from its original condition (this includes scratches and other damage to the screen, housing, and hardware). ​

If your phone satisfies all conditions above, you can lodge your return here. 

For more information on our returns, please see here.