We’re still open and delivering phones with free express shipping. However the courier company we use is experiencing delays which will have an impact on your order. Our team is working hard to get your orders out to you as soon as we can.
Our quality refurbished phones are hand-selected and go through a rigorous 51-point test before they get nucertified. Only the best phones make the cut, which are good as nu.
30-day swap or return
Not happy with your phone or decided nu is not for you? Just send the phone back within 30 days in its original condition and original packaging for a full refund. We'll even cover the cost of shipping. Easy!
Every phone comes with our 12-month device warranty. So if your phone fails (through no fault of yours) to meet our nucertified standards during that period we'll arrange for the phone to be repaired or replaced (at our election) at no additional cost. This is in addition to your rights under the Australian Consumer Law. You can get the full details on our FAQ and Legal stuff pages.
Free express shipping
If you get approved before 12pm on a business day, your order will be shipped the same day. Delivery times may vary depending on your location but we'll send you tracking details so you can keep an eye on the ETA.